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COVID Protocols

Dear Palmilla Guests,

A very warm greeting from Palmilla Golf Club. I hope you and your family are staying safe and well. 

I am pleased to share that Palmilla Golf Club is officially open and ready to welcome our guests back to our world-class masterpiece. At the moment, only Arroyo-Mountain courses will be open for play. Ocean course will remain closed until the damage sustained from Hurricane Genevieve over the summer is repaired and the conditions are back to our standards.

In preparation for reopening, we have spent several months implementing the highest degree of health and safety protocols across the resort and golf club, while ensuring staff complete testing and thorough COVID-19 training and re-certification of health & safety protocols.

Your health, safety, and well-being are our utmost priority, and while your experience at the Club may be different, the changes implemented ensure a safer and enjoyable environment for all of our guests and colleagues.

Palmilla Golf Club Operations

  • New hours are 7.30am - 5.00pm, Monday - Saturday, with closure on Sundays. The practice facility and RoboGolf Pro will be operational during these hours.
  • Please note cash is temporarily not accepted. We kindly ask that all charges be placed on your member account, resort room charges, or credit card.
  • The golf shop will be open and stocked with merchandise for your every need.
  • The Cantina will be open with a full bar and limited menu.
  • The beverage cart will be on the course but due to new protocols it will be stationary between Arroyo #4 and Mountain #6 holes. It will be available from 9.00am-4:00pm.
  • Please contact the golf shop for more information +52-624-144-5250.


Hygiene & Safety

  • We kindly ask that you wear a mask when entering the property and in all outlet areas.
  • All guest players must check in at the golf shop for a discreet and non-invasive temperature check. This is for both playing and practice facility usage.
  • We ask that only one player (or one household) is inside the golf shop at one time.
  • All golf carts will be thoroughly sanitized at the end of each use and sanitized again before each new play.
  • We ask that you maintain safe social distancing in all areas and do not gather in large groups.
  • Sanitization gel is available throughout the property for your convenience and use; however, we encourage you to bring your own personal sanitization items.
  • Please do not touch the flagsticks – we have placed foam inserts, so it is easier to retrieve your golf ball.
  • All bunker rakes have been removed from the course and most of the bunkers will be played as lift and place.
  • All colleagues have completed specific COVID-19 training and re-certification of health & safety protocols, as well as individual testing, prior to returning to work and will complete temperature checks on a daily basis.
  • All colleagues will be required to wear Personal Protective Equipment, including masks and gloves, and practice physical distancing at all times.

We thank you for your patience throughout these challenging times due to the global pandemic, as well as your support as we adapt to this new landscape.  

Fairways & Greens,
Jason Ballog
Jason Ballog, PGA Director of Golf
Palmilla Golf Club
Los Cabos, MX